Welcome to the IRWIN Customer Connection Thank you for visiting the IRWIN Customer Connection. We hope that your experience here is a positive one. Should you have any questions during your visit, please do not hesitate to contact us. Our goal is 100% customer satisfaction both online and offline. PLEASE NOTE: This site is only for those dealers distributors setup with an IRWIN account and we do not sell direct to the public. Please enter your USER ID and PASSWORD to enter the Customer Connection. USER ID is case sensitive. PASSWORD is case sensitive. Did you forget your password? Click here to reset it. Click here to register for the Customer Connection Please note that the order placing and order tracking features of our Customer Connection portal will be temporarily unavailable for the period of June 27th through August 2nd. To place your order during this time frame, please call our Customer Service department at 1-800-866-5740, or fax your order directly to 1-800-866-5742. We appreciate your business and apologize for any inconvenience this may cause.